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Policies

Ordering Information and Store Policy

Local Delivery throughout Chicago and its suburbs. 
Shipping Within the U.S. Available
Hours: Monday - Friday, 9 am - 5 pm, CST
Order online 24/7

Ph: (800) 44- BEYOND; Fax: (773) 281-9388
 

Disclaimer

Our gift baskets are designed to order and contain pre-packaged food items; therefore, they are non-returnable, as we cannot resale food items.  A word of caution about Hotel, Hospitals, and similar facilities.  Deliveries to these facilities may require extra handling once they arrive at the facility.  We will deliver gifts to the hotel concierge or front desk per the hotel's protocol.  Likewise, at hospitals, their protocol means that often we must deliver to either a Volunteer Center or other 'receiving' area.  Once the gift basket is delivered, we can no longer assume responsibility.  We suggest that you check in with the hotel, hospital, and similar facility's staff to ensure that they follow through after delivery.

Photographs are general representations of our gift designs. All gifts are custom-designed; therefore, some variation in appearance may occur. Beyond Baskets reserves the right to substitute container styles and contents for those of equal or greater value, when necessary.


Payment Methods
We accept all major credit cards: Visa, MasterCard, American Express, and Discover.  You will receive an email confirmation of your order.

Sales Tax
We are required by law to collect sales tax on deliveries and shipments within Illinois.  The tax is applied to the subtotal before shipping and/or delivery charges are added.  The current sales tax is 10%.


Order Processing Lead Time & Local Delivery Days
Most orders may be delivered locally or shipped the next business day, depending upon the size of the order.  We no longer offer same day delivery or shipping.  Orders placed at holiday time may require additional lead-time.  We deliver Monday through Friday.  Major, national holidays are excluded.  If you request a Saturday, Sunday, or national holiday delivery, we will deliver the gift the previous Friday (if enough lead-time is given) or the following Monday.  Candy bouquets, centerpieces, and party favors may require additional lead-time. 


Kosher Gifts
We will gladly design your gift using Kosher products.  Please specify Kosher in the comments section as you check out.  We are able to design most gift baskets using Kosher products, and, if unable to do so, we will notify you immediately.


We offer hand delivery to all of Chicago and its suburbs (see detailed list below), including - but not limited to Evanston, Skokie, Lincolnwood, Morton Grove, Wilmette, Niles, Winnetka, Kenilworth, Glenview, Northfield, Northbrook, Park Ridge, Deerfield, Highland Park, and additional cities in the Chicagoland area. 

* There is an additional charge per gift delivered to the same location, although our shopping cart cannot distinguish and calculate this correctly.  Please look for an updated invoice to reflect proper delivery and shipping in this instance.  We can usually ship to most areas within Illinois, including the Chicago area, in one to two days.  In some instances, shipping may be less expensive than some local deliveries.

 

Shipping
Standard UPS shipping will be added, during checkout, to all orders, unless we are able to hand deliver the gift locally.    We ship within the contiguous 48 states.  We can usually ship to most areas within Illinois, including the Chicago area, in one to two days.  In some instances, shipping may be less expensive than some local deliveries. 

Chocolate Candy Shipping
A select few of our gifts contain chocolate candies and truffles which will melt during exposure to heat for long periods.  Chocolate may be substituted with other comparable items between April 1st and October 1st. Does not apply to our chocolate bouquets that are properly insulated when shipped.

 

Gift Services

Gift Packaging: All gifts are wrapped in clear cellophane and adorned with a beautiful bow, unless otherwise specified.

Message (Enclosure) Cards:  The enclosure card attached to your gift is nicely handwritten.  The enclosure card is approximate in size to a business card.  Please limit your message to 20 words.   Please contact Customer Care if you opt to purchase a customized greeting card.

Personalized Gifts:  You may add a ribbon imprinted with your company name, logo, or personal message to any gift in our catalog.   There is a minimum quantity for customized, imprinted ribbon.  Please allow four - six weeks for processing. Holiday orders may require more processing lead time.  Please contact Customer Care for more detailed information.

 

Privacy Statement
We value your privacy and do not sell or otherwise disclose of your information.

 

Thank you for your order!

 

We Offer Hand Delivery To The Following Chicagoland Areas and Suburbs: Chicago, Addison, Algonquin, Alpine, Alsip, Antioch, Aptikisic, Arbury Hills, Argo, Arlington Heights, Aurora, Baldmond, Bannockburn, Barrington Hills, Barrington, Bartlett, Batavia, Beach Park, Bedford Park, Belden, Bellwood, Belvidere, Berkeley, Berwyn, Bloomingdale, Blue Island, Bolingbrook, Bridgeview, Broadview, Brookfield, Buffalo Grove, Bull Valley, Burbank, Burnham, Burr Ridge, Burtons Bridge, Calumet City, Calumet Park, Carol Stream, Carpentersville, Cary, Caton Farm, Channel Lake, Chicago Heights, Chicago Ridge, Cicero, Clarendon Hills, Country Club Hills, Countryside, Crest Hill, Crestwood, Crystal Lake, Darien, Deer Park, Deerfield, Des Plaines, Diamond Lake, Dixmoor, Dolton, Downers Grove, East Dundee, East Hazelcrest, Ingalls Park, Elgin, Elk Grove Village, Elmhurst, Elmwood Park, Eola, Evanston, Evergreen Park, Fairmont, Flossmoor, Flowerfield, Ford Heights, Forest Park, Forest View, Fox Lake Hills, Fox Lake, Fox River Grove, Fox River Valley, Frankfort, Franklin Park, Fremont Center, Frontenac, Geneva, Gilberts, Glen Ellyn, Glencoe, Glendale Heights, Glenview, Glenwood, Golf, Goodings Grove, Grayslake, Green Oaks, Greenwood, Gurnee, Hainesville, Half Day, Hanover Park, Harvey, Harwood Heights, Hastings, Hawthorn Woods, Hazel Crest, Hickory Hills, Highland Hills, Highland Park, Highwood, Hillside, Hinsdale, Hodgkins, Hoffman Estates, Holiday Hills, Hometown, Homewood, Huntley, Indian Creek, Indian Head Park, Inverness, Island Lake, Itasca, Ivanhoe, Johnsburg, Joliet, Justice, Keeneyville, Kenilworth, Kildeer, Knollwood, La Fox, LaGrange Park, LaGrange, Lake Barrington, Lake Bluff, Lake Forest, Lake in the Hills, Lake Villa, Lake Zurich, Lakemoor, Lakewood, Lansing, Lemont, Libertyville, Lilymoor, Lincoln Estates, Lincolnshire, Lincolnwood, Lindenhurst, Lisle, Lockport, Lombard, Long Grove, Long Lake, Loon Lake, Lynwood, Lyons, Markham, Marley, Marywood, Matteson, Maywood, McCook, McCullom Lake, McHenry, Medinah, Melrose Park, Mettawa, Midlothian, Milburn, Mokena, Montgomery, Mooseheart, Morton Grove, Mount Prospect, Mundelein, Naperville, New Lenox, Niles, Normantown, Norridge, North Aurora, North Barrington, North Chicago, North Riverside, Northbrook, Northfield, Northlake, Oak Forest, Oak Lawn, Oak Park, Oakbrook Terrace, Oakbrook, Oakwood Hills, Old Mill Creek, Olympia Fields, Orland Hills, Orland Park, Palatine, Palos Heights, Palos Hills, Palos Park, Park City, Park Forest, Park Ridge, Phoenix, Plainfield, Posen, Prairie Grove, Prairie View, Prince Crossing, Prospect Heights, Richmond, Ridgefield, Ridgewood, Ringwood, River Forest, River Grove, Riverdale, Riverside, Riverwoods, Robbins, Rockford, Rolling Meadows, Romeoville, Rondout, Rosecrans, Roselle, Rosemont, Round Lake Beach, Round Lake Heights, Round Lake Park, Round Lake, Sag Bridge, Schaumburg, Schiller Park, Shorewood, Skokie, Sleepy Hollow, Solon Mills, South Barrington, South Elgin, South Holland, Spring Grove, St. Charles, Stickney, Stone Park, Streamwood, Summit, Third Lake, Thornton, Tinley Park, Tower Lakes, University Park, Valley View, Venetian Valley, Vernon Hills, Villa Park, Volo, Wadsworth, Warrenville, Wauconda, Waukegan, Wayne, West Chicago, West Dundee, West Miltmore, Westchester, Western Springs, Westmont, Wheaton, Wheeling, Wildwood, Willow Springs, Willowbrook, Wilmette, Winfield, Winnetka, Winthrop Harbor, Wonder Lake, Wood Dale, Woodridge, Woodstock, Worth, York Center, Zion.